From planning to operation: checklist for hiring a Built-to-Suit project

Developing a custom-built industrial plant or distribution center is a decision that involves much more than simply constructing a building. The project requires translating business objectives into technical requirements, establishing responsibilities, coordinating different specialties, and defining how the facility will be verified as ready for operation.

Therefore, before hiring a Built-to-Suit project, it is important to review what the company needs, what the service includes, how responsibilities will be distributed, and what the criteria will be for evaluating the result.

A well-structured contract facilitates coordination between the client, developer, designers, contractors, and suppliers. It also allows for the identification of pending decisions before they become scope changes, additional costs, or delays.

This guide brings together the points that should be reviewed before starting a custom industrial project.

What does hiring a Built-to-Suit project entail?

A built-to-suit project is developed according to the needs of a specific user. The property is planned and designed to meet the characteristics of its operation, rather than relying solely on adapting an existing building.

The scope may include different activities depending on the contracting model: site identification, feasibility assessment, design, engineering, permit management, construction, coordination of specialties and delivery.

In some projects, the developer may also be involved in the real estate or financial structuring. In others, the client retains direct responsibility for certain equipment, contracts, or permits.

Therefore, it should not be assumed that all Built-to-Suit projects include the same services. The first step is to define the collaboration model and clearly document each party's obligations.

Step 1. Define business needs

Before requesting proposals, the company must establish what it needs to solve with the new installation.

An overly general description, such as "we need a 10,000 square meter warehouse", does not provide enough information to design a suitable solution.

The surface area should be derived from operational needs and technical requirements.

What the client should define

Project objective. This could involve increasing production capacity, consolidating operations, opening a new market, improving distribution, or replacing an existing facility.

Type of operation. The main activity, the processes to be carried out, and the characteristics of the products or materials must be described.

Surface area and distribution. It is advisable to identify production areas, storage, offices, services, yards, circulation and technical spaces.

Infrastructure requirements. The company must specify its electrical, hydraulic, connectivity, ventilation, air conditioning and fire protection needs, according to the process.

Equipment and machinery. It is necessary to define the dimensions, weights, loads, environmental conditions and installation requirements of the relevant equipment.

Target date. The desired start date for operations should be distinguished from a guaranteed contractual date and supported by realistic planning.

Expected growth. The company must indicate what expansions or process changes should be considered from the design stage.

The more complete this information is, the easier it will be to compare proposals and detect differences in scope.

Stage 2. Confirm the feasibility of the project

Before committing significant resources, it must be verified that the installation can be developed under reasonable conditions.

Feasibility includes reviewing site conditions, infrastructure requirements, applicable restrictions, and permitting needs.

Not all studies are necessary for every project. The scope should be determined based on the characteristics of the site and the operation.

What to check before moving forward

  • Physical conditions and usable surface area.
  • Geotechnical and topographic studies required.
  • Compatibility of the intended use with applicable regulations.
  • Availability and conditions of electricity supply.
  • Water supply and discharge solution.
  • Stormwater drainage and exterior works.
  • Access and transport maneuvers.
  • Environmental restrictions, where applicable.
  • Authorizations required to develop and operate.
  • Mitigation costs and complementary works.

The findings should be transformed into a list of conditions, risks, and actions. It's not enough to simply state that an issue is "under review"; it's crucial to know who is responsible for resolving it and when.

Stage 3. Evaluate the developer and their execution capabilities

Selecting the development partner is one of the most important decisions in the project.

The supplier must understand the client's requirements and have a methodology to coordinate the various disciplines involved.

It's not advisable to evaluate a proposal solely based on price or images of previous projects. It's also necessary to analyze how scope, risks, changes, and communication will be managed during execution.

Questions worth asking

Relevant experience. Have you participated in projects with comparable operational characteristics?

Coordination skills. How does it integrate design, engineering, construction, and specialties?

Project management. What tools do you use to control schedules, costs, risks, and changes?

Transparency. How are progress, pending decisions, and deviations documented?

Responsibilities. What activities do you perform directly and which ones depend on contractors, consultants or third parties?

References. Can you demonstrate relevant experience through verifiable references and examples of comparable scope?

Attention during delivery. How are outstanding items, warranties, and matters that need to be addressed after receipt documented?

These questions help to understand the developer's working method and their ability to respond to the specific needs of the project.

Step 4. Compare proposals with the same scope

Two economic proposals may appear similar and yet include different deliverables.

One may include certain exterior works or installations, while another may exclude them. There may also be differences in specifications, equipment, acceptance criteria, or responsibilities regarding permits.

To make a fair comparison, the company must establish a common baseline of scope.

What should be documented

  • Surface area and characteristics of the property.
  • Specifications of materials and systems.
  • Facilities included.
  • Exterior works and connections contemplated.
  • Included and excluded equipment.
  • Professional services included.
  • Studies and authorizations considered.
  • Delivery evidence and documentation.
  • Assumptions and exclusions.
  • Conditions under which prices may be modified.

Exclusions are especially important. An item not included in the proposal may still be essential for operations, so its cost must be identified before approving the investment.

The comparison should distinguish between confirmed costs and estimates subject to validation.

Step 5. Review the contract and the distribution of responsibilities

The contract should reflect the agreed scope and establish how the project will be managed.

The specific terms depend on the contracting structure, jurisdiction, and business model. The review should be conducted with appropriate legal and technical advice.

Contractual aspects that should be reviewed

Scope and deliverables. The activities, specifications, and expected results must be described.

Responsibilities. It is necessary to identify who is in charge of design, engineering, construction, permits, equipment, and external services.

Price and payments. The contract must establish the economic scheme, payment milestones, and conditions applicable to changes.

Calendar. You must define the main milestones, relevant dependencies, and the procedure for managing delays.

Scope changes. It is advisable to establish how modifications are requested, evaluated, quoted, and authorized.

Quality and acceptance. Specifications and tests necessary to verify compliance must be defined.

Guarantees and corrections. The contract must specify the obligations applicable to defects, repairs and warranty periods.

Insurance and liabilities. The corresponding coverages, obligations, and risk allocations must be reviewed.

Termination and disputes. It is advisable to establish procedures for resolving disagreements and termination conditions, according to the contract.

The review should confirm that the contractual obligations match the way the project will actually be executed.

Step 6. Agree on how progress will be monitored

Once the project has been contracted, management must be based on verifiable information.

Regular meetings are useful, but they should be supported by reports that show progress, critical activities, risks, and pending decisions.

Indicators for monitoring

Physical progress. It allows you to compare the actual progress with the execution schedule.

Financial advance. It shows commitments, payments, and projections against the approved budget.

Critical milestones. They help identify whether the activities that determine the final date are progressing as planned.

Authorized changes. They allow you to identify the cumulative effect of modifications on cost, schedule, and scope.

Quality. It records inspections, tests, non-conformities, and corrective actions.

Open risks. It shows which problems require decisions or actions to avoid impacts.

The tracking system must assign responsibilities and resolution deadlines. Otherwise, reports may describe problems without contributing to solving them.

Stage 7. Prepare for delivery and commissioning

The handover of the property should be planned from the beginning, not left until the last days of construction.

The company must define what conditions must be met to accept the installation and what documents it needs to operate and maintain it.

Depending on the scope, final drawings, manuals, test results, warranties, equipment records, and system documentation may be required.

If the operation includes specialized machinery, it is important to coordinate its installation and validation with the construction program.

What should be checked before receiving

  • Termination in accordance with the agreed scope.
  • Results of the required tests.
  • Operation of facilities and systems.
  • Correction or documentation of pending items.
  • Delivery of plans and technical documents.
  • Applicable manuals and warranties.
  • Training planned within the scope.
  • Access and safe operating conditions.
  • Those responsible for after-delivery support.
  • Conditions for the start of the company's activities.

Acceptance must be in accordance with the contractual criteria. The list above serves as a general guide and must be adapted to each installation.

Step 8. Coordinate the project with the company's departments

An industrial project does not correspond solely to the real estate area.

Operations understands the processes; engineering defines technical requirements; finance evaluates the investment; purchasing manages supplies; security reviews the risks; technology defines connectivity and systems; and management makes decisions about scope, budget, and schedule.

If each area works with different assumptions, late changes or needs that had not been considered may appear.

Therefore, it is advisable to establish a team responsible for the project and define how decisions will be approved.

It is also useful to keep a record of requirements and changes so that everyone is working with the same version of the information.

Mistakes to avoid when hiring a Built-to-Suit

Choose only the lowest price

An economic proposal is not necessarily the most competitive if it excludes essential components or presents assumptions that are difficult to meet.

Hiring with incomplete requirements

The lack of definitions can lead to modifications in design, engineering, and construction.

Failure to identify exclusions

Out-of-reach items can become additional costs or impede operations if they are not identified in time.

Setting dates without checking the dependencies

A target date must be supported by feasibility, permits, equipment supply, and execution sequence.

Leave the start-up until the end

The handover of the building and the preparation for the operation must be coordinated from the planning stage.

Not defining who makes the decisions

Delayed approvals can halt activities and generate costs. Every important decision needs someone responsible.

Final checklist for hiring a Built-to-Suit project

Before requesting proposals

  • Define objectives and operational requirements.
  • Document space and infrastructure needs.
  • Identify special equipment and systems.
  • Establish minimum feasibility requirements.
  • Define preliminary budget and target date.
  • Determine which internal areas will participate.

Before selecting the developer

  • Review experience and references.
  • Compare proposals with the same scope.
  • Identify exclusions and assumptions.
  • Evaluate coordination capacity.
  • Review project control methodology.
  • Confirm how changes and risks will be managed.

Before signing

  • Validate scope and deliverables.
  • Review price, payments and economic conditions.
  • Define the responsibilities of the parties.
  • Agree on milestones and monitoring procedures.
  • Establish quality and acceptance criteria.
  • Review warranties, insurance, and termination conditions with appropriate advice.

Before receiving the property

  • Verify compliance with the scope.
  • Complete the required tests.
  • Receive documentation and manuals.
  • Review warranties and outstanding balances.
  • Coordinate training and implementation.
  • Confirm that the necessary conditions for starting operations are met.

Conclusion: Hiring well means building a clear working relationship

A built-to-suit project requires coordination, timely decisions, and a clear definition of responsibilities. The quality of the contracting influences how costs are controlled, the schedule is managed, and the facility is prepared for operation.

The process works best when the company defines its needs, validates feasibility, compares equivalent proposals, and establishes clear criteria for execution and delivery.

At MARFA BTS, industrial development is approached as an integral process that connects the understanding of the operation with the planning and execution of the property.

Is your company considering developing a custom-built plant or distribution center? Contact MARFA BTS to discuss project requirements and the necessary steps to turn them into a functional industrial facility.

Discover our Locate, Manage, Develop and Integrate solutions at builttosuit.mx and start structuring your next project.

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